Training Documentation and User Guides

Pilot Cutover Plan

How To Expense Prior or Upcoming (previously booked) Travel

Getting Started

Navigation and Profile Setup

How to Add a Delegate

Working as a Delegate

Understanding the Roles in Concur

Concur Acronyms 

Requesting Travel

Submitting a Travel Request

Approving a Travel Request

Booking Travel

Booking Travel in Concur

Information Regarding Basic Economy Fares

Group Booking Instructions

CISI Insurance Information

Emerald Club Information

Fly America Act Compliance Information

Expensing Travel

Creating an Expense Report

Non Travel Expense Report

Personal Car Mileage Expense Report

Approving an Expense Report

Mobile Applications

How To – A Guide for Mobile Applications

Updating Your Method of Payment In Your Emerald Club Profile